Privacy Policy
Effective Date: February 24, 2026
Last Updated: February 24, 2026
NC Select Cleaning (“we,” “us,” or “our”) operates the website ncselectcleaning.com and provides residential cleaning and vacation rental turnover services in Brunswick County, North Carolina. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a service, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, home or service address, and payment information when you book a cleaning or request a quote.
Communications: Records of phone calls, text messages (SMS/MMS), emails, and chat conversations you have with us or our automated systems.
Usage Data: IP address, browser type, pages visited, time spent on our site, and referring URLs collected through cookies and analytics tools.
Device Information: Device type, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect to:
– Provide, maintain, and improve our cleaning services
– Process bookings, payments, and service requests
– Send appointment confirmations, reminders, and follow-ups via SMS, email, or phone
– Respond to inquiries and provide customer support
– Send promotional offers and service updates (with your consent)
– Comply with legal obligations and protect our rights
3. SMS/Text Messaging
By providing your phone number and booking a service or requesting a quote, you consent to receive text messages from NC Select Cleaning related to your service, including booking confirmations, appointment reminders, and follow-up messages. Message and data rates may apply. Message frequency varies based on your service schedule.
You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect your ability to use our services.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Independent contractor cleaners assigned to your service (limited to name, address, and service details necessary to complete your cleaning).
Technology Partners: CRM, payment processing (Stripe), communication platforms, and analytics services that help us operate our business.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, contact us at admin@ncselectcleaning.com.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Mobile Information Sharing
NC Select Cleaning does not share, sell, rent, or otherwise disclose your mobile phone number, SMS opt-in data, or any information collected through SMS communications to third parties or affiliates for promotional or marketing purposes. Your mobile information is used solely for the purposes outlined in this Privacy Policy, including appointment confirmations, service reminders, and scheduling updates.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
NC Select Cleaning
Email: admin@ncselectcleaning.com
Phone: (910) 971-0018
Service Area: Brunswick County, NC (Sunset Beach, Ocean Isle Beach, Holden Beach, Calabash, Shallotte, Supply, Bolivia)